Hello!

This is today's update on the news feed. More to come soon, stay tuned!

Features

New Report

We have a new report in the control center: the Revenue Generated report. It shows the gross revenue generated in your rentals plotted by the day the reservation was done (instead of the check-in day). This may be very useful to identify reservation patterns from your guests and try to compare if you are performing well from one year to the other. In case you don't, you may take marketing actions.

New Role!

We have added a new Role! Now you can assign the role of "Maintenance Staff" to any of your team members! Very useful especially if you use the Tasks module.

Guests Portal

We have reformulated the guest portal flow. We have made it more secure by adding two parameters to the login: the check-in day and the reference code. Also, we have made that with a single link, you can log into the portal and it redirects the guests to the precheck-in form or to the guest portal information depending on the status of the form and your account settings. We have also removed the Guests Mobile App. We think the website is much more practical and it gives more flexibility, while it does not bring any special added value.

Precheck-in Form Email

We have added a new email sent to the guest just the day before the check-in day. Such email remind guests to fill-in the form if it's not yet filled, while reminding instead to access the Guest Portal to have all the details for his/her booking in the event the form is filled.

Improvements

Registration flow

We have improved the registration flow: when trying to register with Safari Browser, it blocks emergent windows. We have fixed this.

Server monitoring

We have added new systems to monitor our server to improve visibility. This way, we can make sure you have the best experience in both our website and mobile app.

Guest Portal Guides

We have made some improvements to try to show the guest guide in the guest portal in the language of the guest. In case you have a guide of the rental prepared in the same language as the guest, it will show that first by default.

Bug Fixing

Summarizing here some of the bugs we fixed, not all, to avoid too much reading for you. We just put the most relevant ones:

• Videos: videos could not be downloaded. They turned into images instead.
• We fixed a bug with the intrnal system we have to regenerate the creation of Scheduled Statements.
• Precheck-in form and guest portal: due to the above deployments on the form and portal, we experienced some issues which, upon monitoring and feedback, we have fixed. Thank you for your help!
• We realized that role names in certain parts of Rental Ninja were not translated into our multiple languages.
• We fixed some synchronization problems we found with our providers, due to different reasons.
• We fixed an issue with Intercom, the software we use to communicate with you in the best way possible.

See you soon with big news!